POTTER’S WHEEL BUSINESS POLICIES
OPEN STUDIO HOURS/RATES
AS OF AUGUST 1, 2020 WE WILL NOT HAVE ANY OPEN STUDIO TIME DUE TO THE COVID-19 OUTBREAK. DUE TO SOCIAL DISTANCING REQUIREMENTS & CONTACT TRACING PROCEDURES, WE ASK THAT YOU NOW USE OUR SITE TO SCHEDULE/BUY TIME AT THE STUDIO. NO WALK-IN'S WILL BE ALLOWED UNTIL FURTHER NOTICE. WE APPRECIATE YOUR CONTINUED SUPPORT AND UNDERSTANDING!
Individuals may register in person, online, or via phone. Please note, that class size is limited due to space. As in many learning institutions, it is possible that a class might fill up early, effectively closing registration. If you are able to, It is advisable to register early.
When an individual who is registered for a course misses a single class, they are permitted to make up the class by either working independently at no charge during our open studio hours, or by attending one similar class with prior approval of the instructor. There will be no refund given for missed classes.
COURSE OR WORKSHOP CANCELLATIONS
The Potter's Wheel reserves the right to cancel a course or workshop up to 48 hours before the first scheduled class. If a course or workshop is cancelled, a full refund will be given.
TERMINATION OF REGISTRATION DUE TO SOCIAL CONDUCT
In the event that a student exhibits inappropriate, disruptive or physically harmful behavior, The Potter's Wheel reserves the right to refuse registration to, suspend or expel that student. In addition, conduct by a student that is consistently discourteous and/or disrespectful may lead to suspension, or revocation of registration. The Potter’s Wheel does not tolerate language or behavior that is derogatory and intolerant of another’s race, ethnicity, religion, gender or sexual orientation. In the event a student is fully expelled, a pro-rated refund will be granted. A refund will not be granted when a student is suspended from a single class.
⬥ In order to receive a 100% course refund, a request to cancel course registration must be received by The Potter’s Wheel at least two weeks prior to the first class.
⬥ In order to receive a 75% course refund, a request to cancel course registration must be received by The Potter’s Wheel at least two days prior to the first class.
⬥ In order to receive a 50% refund, a request to cancel course registration must be received by The Potter’s Wheel at least two days prior to the second class.
⬥ To transfer to a difference course, requests may be made up to one day prior to the second class, providing space is available.
⬥ Refunds, course transfers or requests to apply registration costs to a future course are NOT granted AFTER the second class has met. The Potter’s Wheel cannot grant exceptions to this policy.
Checks that do not clear automatically incur a $35 administrative fee.
We will continue to give registered students 1 shelf to use for storage during the session they are registered in. Non-Registered students can rent a shelf for that session at $20 per session.
Currently enrolled students are assigned shelves in the basement to store work in progress and tools. Each student is required to keep their shelf clean and orderly. Upon completing your course, if you do not re-register, you must clear your shelf completely at the end of your last class. If any student who is not re-registering does not clear their shelf, its full contents will be disposed of.
Due to our close quarters, we ask that if you wish to listen to music while you create, please use headphones as a courtesy to other students.
PARTIES / GET - TOGETHERS
Again, due to our small space, we ask that you reach out to the studio owner (in-person or email) regarding any small party you wish to have during a session. It is important to us to make sure all students have the space & time to create.
The cost of firing work is five cents (5¢) per cubic inch. This fee covers two firings; the bisque firing and the post glaze firing. The determination of whether or not a piece is ready for firing is made only by staff. There is a large volume of work processed on a daily basis, so at what point your piece is fired depends on space availability, and our kiln firing schedule. Payment of firing charges is due at the time of submission.
The Potter's Wheel reserves the right to photograph all classes and workshops for promotional use via the web or in print. If you do not wish to have your photograph, or a photograph of your child reproduced, please inform us by email at the start of each course session.
The Potter's Wheel will notify via our social media channels if we will close during times of inclement weather.
The information contained in this website is for general information purposes only. The information is provided by The Potter's Wheel. Although we strive to represent only accurate information on our website, we make no representations, promises or warranties of any kind, express or implied, regarding the completeness, accuracy, reliability, suitability or availability with respect to the information, products, services, or graphics contained on the website for any purpose. Therefore, any reliance you place on such information is strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential, or any loss or damage whatsoever arising from the loss of data due to the use, or in connection with this website. Every effort is made to keep the website up and running smoothly and efficiently, however, The Potter's Wheel takes no responsibility for, and is not liable for, any inconvenience or loss because of the temporary unavailability of our website caused by technical issues beyond our control.